Computer Accounts and Facilities

Computer and email accounts

Once you've registered for courses and have an active Harvard ID number, you should claim your HarvardKey. Claiming your HarvardKey provides you with a Faculty of Arts and Sciences (FAS) computer account for use at FAS computer labs on campus. Your HarvardKey also provides login access to Google Apps for Harvard and lets you open a Harvard Gmail account for use during your summer session.

How To Open a Harvard Gmail Account

Follow the step-by-step instructions at Getting Started on the Google Apps for Harvard site. Please note, opening a Harvard Gmail account will not automatically change your student email address. You will continue to receive Summer School communications via the email address in your online services account.

Accounts are optional and remain active for the duration of your summer session as long as you remain registered in at least one course. After a short grace period, accounts are closed unless you are registered for a fall course at the Extension School. 

Accounts are not eligible for extension beyond your summer session.

Computer help

HUIT Support Center

Harvard University Information Technology (HUIT) is a primary provider of IT services to the Harvard community.

To create a help ticket, search the knowledge base or live-chat with the HUIT Service Desk please visit the HUIT IT Help Portal or call 495-7777.

See the HUIT Support Center hours.

Summer School Online Support Help Desk

Contact us for help with online classes, including streaming video, web conference, and Canvas course websites. For assistance with online classes please call (617) 998-8571 or email

53 Church Street Help Desk

Details regarding the support available at the 53 Church Street computer lab will be posted shortly.

Have a question?

Our Enrollment Services team is here to help.

Request Information